Privacy Policy

  1. Introduction

Welcome to Terra Cotta Cookies! Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

  1. Information We Collect

We collect the following types of information:

  • Personal Information: When you place an order, sign up for a fundraiser, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.
  • Non-Personal Information: We may collect browser type, IP address, device type, and website usage data to improve our services.
  • Cookies & Tracking Technologies: Our website may use cookies to enhance your browsing experience and analyze website traffic.
  1. How We Use Your Information

We use your information to:

  • Process orders and fulfill deliveries
  • Manage fundraising programs and school orders
  • Provide customer support
  • Send promotional offers (if you opt in)
  • Improve website functionality and user experience
  1. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist with payment processing, delivery, and marketing.
  • Legal Requirements: If required by law, we may disclose your information to authorities.
  1. Data Security

We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform is 100% secure.

  1. Your Rights & Choices

You can:

  • Opt out of marketing emails at any time
  • Request access, updates, or deletion of your personal data
  • Disable cookies through your browser settings
  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please contact us at:
📧 Email: kgoodwin@terracottafoods.com
📞 Phone: 905-877-4216
📍 Address: 9-36 Armstrong Ave Georgetown ON L7G 4R9